Shipping policy
Effective Date: 1st March 2025
Thank you for shopping at Petits Bijoux.Co! We want to ensure your experience is as smooth and delightful as possible. Please read our shipping policy carefully to understand your shipping options, costs, and delivery times.
Order Processing:
Orders are typically processed within 2-3 business days after payment confirmation, excluding weekends and holidays. Once your order is processed, you will receive an email confirmation.
Shipping Methods and Costs:
We offer several shipping options to accommodate your needs:
1. Standard Shipping: Our standard shipping option delivers within 4-5 business days. Shipping costs are calculated at checkout.
2. Express Shipping: Need your items sooner? Choose our express shipping option for faster delivery, typically within [1-2] business days. Express shipping costs are calculated at checkout.
3. Complimentary Local Shipping: Enjoy free standard shipping on orders over SGD$60. Please note that this offer is valid for orders shipped within Singapore only.
International Shipping:
Unfortunately, we currently do not ship outside of Singapore but do stay tuned as we work to provide this service in the near future!
Order Tracking:
Once your order has been shipped, you will receive an email with your tracking number and a link to track your package's progress.
Delivery Issues:
In the rare event that your package is lost, damaged, or delayed during transit, please contact our customer support team at petitsbijoux.co@outlook.com or WhatsApp us at +6589678479. We will work closely with our shipping partners to resolve the issue promptly.
Change of Shipping Address:
If you need to amend the shipping address for your order, please contact us immediately, within 24 hours of placing the order at petitsbijoux.co@outlook.com or WhatsApp us at +6589678479.
We will do our best to update your information; however, please note that we cannot guarantee changes once the order has been processed. It is the customer's due diligence to ensure all shipping information is keyed correctly during checkout.
Questions or Concerns:
If you have any questions about our shipping policy, please contact us at petitsbijoux.co@outlook.com or WhatsApp us at +6589678479. Our customer support team is here to assist you and ensure your shopping experience is exceptional.
Thank you for choosing Petits Bijoux.Co!